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Data Protection · LGPD

Privacy Policy wwwd4 – Your Data Protected in Brazil

Wwwd4 handles your data with transparency and accountability. Here you'll find exactly what information we collect, why we collect it, how we protect it, and what rights you have under the LGPD.

Last updated: January 2026  |  Version 2.4

Your Rights Under the LGPD

Access your data at any time
Correction of incorrect information
Deletion of unnecessary data
Portability to another platform
Consent withdrawal at any time
LGPD
Full Compliance
256-bit
SSL Encryption
0
Data Sales
48h
Request Response

How wwwd4 Protects Your Data

Six pillars that keep your information secure on the platform

End-to-End Encryption

All data transmissions between your device and wwwd4's servers are protected by 256-bit SSL — the same standard used by digital banks like Nubank and Itaú. Your data never travels in plain text.

Full LGPD Compliance

Wwwd4 operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). We have a designated Data Protection Officer (DPO) and internal processes that are periodically audited to ensure ongoing adherence to the law.

No Data Selling

Wwwd4 never sells, rents, or trades your personal data with third parties for marketing or advertising purposes. Your data is yours — and wwwd4 treats that as a non-negotiable principle, not a marketing promise.

Secure Identity Verification

Wwwd4's KYC (identity verification) process uses encrypted channels to receive documents. Uploaded files are stored on servers with restricted access controls and are never exposed publicly.

Fraud Monitoring

The platform uses automated systems to detect suspicious access, multiple simultaneous logins, and atypical transaction patterns. If an anomaly is detected, the account is preventively blocked and the account holder is notified immediately.

Full Control in Your Hands

You can access, correct, export, or request the deletion of your data at any time through wwwd4 support. All requests are answered within 48 hours — no red tape, no lawyer required to exercise your rights.

Important note: this Privacy Policy applies to all users of the platform wwwd4, including unregistered visitors. By accessing or using the platform, you confirm that you have read and understood this document.

1. Who We Are (Data Controller)

The wwwd4, accessible at wwwd4.net, is the controller of the personal data processed in accordance with this Privacy Policy. As the controller, we are responsible for determining how and why your data is processed, and for ensuring that such processing complies with the requirements of the General Personal Data Protection Law (LGPD — Lei nº 13.709/2018).

The wwwd4 is a Sports Betting and online casino platform operating exclusively in the Brazilian market. All services — betting on the Brasileirão Série A, Copa do Brasil, Libertadores, live casino, poker, e-sports, and other products — are offered within Brazil and in compliance with applicable Brazilian law.

For any questions about this Policy or about how your data is handled, please contact our Data Protection Officer (DPO) at suporte@wwwd4.net. We respond to all requests within 48 business hours.

2. What Data We Collect

The wwwd4 collects only the data strictly necessary for the safe and lawful operation of the platform. We break down the categories as follows:

Data you provide during registration:

  • Full name;
  • CPF (Cadastro de Pessoas Físicas — Receita Federal tax ID);
  • Date of birth;
  • Email address;
  • Mobile phone number;
  • Full residential address (for identity verification).

Data collected during platform use:

  • Betting and financial transaction history (deposits and withdrawals via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED);
  • IP address and approximate geolocation data;
  • Access device information (device type, operating system, browser);
  • Session records (login time, session duration, pages visited);
  • Browsing behavior data for fraud prevention purposes.

Identity verification data (KYC):

  • Photo of a government-issued ID (RG or CNH) — front and back;
  • Proof of address;
  • Selfie with document (when requested for additional verification);
  • Proof of ownership of the bank account linked to the withdrawal.

The wwwd4 does not collect sensitive data such as racial origin, religious beliefs, political opinion, health information, or sexual orientation. Any information voluntarily provided outside the required scope is discarded.

3. How We Use Your Data

Every piece of data collected by wwwd4 has a specific and proportionate purpose. We do not process data beyond what is necessary for the stated purposes:

  • Account creation and management: full name, CPF, email, and phone number are required to uniquely identify you on the platform and grant access to its services;
  • Payment processing: banking and payment method data is required to process deposits via Pix, boleto, card, PicPay, or TED and to carry out withdrawals in a secure and traceable manner;
  • Identity verification (KYC): required by regulatory obligation to confirm that the user is 18 or older, is a resident of Brazil, and is not subject to any legal restrictions on using the platform;
  • Fraud and money laundering prevention: analysis of behavioral patterns, IP address, and transaction history to identify suspicious activity and protect all users on the platform;
  • Compliance with legal obligations: retention of transaction records as required by Banco Central and Receita Federal regulations applicable to financial and digital entertainment companies in Brazil;
  • Platform improvement: anonymized browsing data is used to identify areas for improvement in the user experience, without being linked to any individual profile;
  • Operational communications: sending transactional emails such as registration confirmations, withdrawal notifications, security alerts, and updates to the Terms and this Policy — whenever a legal basis exists to do so.

The wwwd4 may send promotional communications (promotions, bonuses, platform news) only to users who gave explicit consent during registration or through their account settings. You may withdraw this consent at any time with no impact on your access to the platform.

4. Legal Basis for Processing (LGPD)

The LGPD requires that every personal data processing operation have a clear legal basis. At wwwd4, we rely on the following legal bases, as set out in Article 7 of Law No. 13.709/2018:

  • Contract performance (Art. 7, V): the processing of registration data, betting history, and financial transactions is necessary for the performance of the contract established by the Terms and Conditions when you create your account and use the services;
  • Compliance with a legal obligation (Art. 7, II): data collected for KYC, anti-money laundering, and financial record retention purposes is grounded in compliance with Banco Central, Receita Federal, and other regulations applicable to the sector in Brazil;
  • Legitimate interest (Art. 7, IX): browsing behavior data used for fraud prevention and platform security, always on a proportional basis and with appropriate safeguards;
  • Consent (Art. 7, I): for promotional communications and non-essential cookies, we rely on the data subject's express consent, which may be withdrawn at any time.

5. Sharing Data with Third Parties

The wwwd4 does not sell, rent, or trade your personal data. Sharing is limited to the situations below, all of which have a legitimate and proportionate purpose:

  • Payment processors: to process transactions via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED, we share the necessary data with the respective financial processors. These partners act as data operators under contract and are required to handle your information with the same level of protection demanded by the LGPD;
  • Technology providers: companies providing hosting infrastructure, cybersecurity, and fraud detection systems have limited, controlled access to the data required to deliver their services, always under contract with data protection clauses;
  • Regulatory and judicial authorities: the wwwd4 may disclose personal data when required by law, court order, subpoena from the Ministério Público, or request from a competent authority, in accordance with legal obligations;
  • Independent auditors: RNG (Random Number Generator) certifiers and compliance auditors have access to technical game data — never to personally identifiable data of individual players.

Any new partner that requires access to personal data of users of the wwwd4 undergoes a prior LGPD compliance assessment before any integration.

6. Storage and Security

User data from the wwwd4 are stored on servers with the following security features:

  • Encryption at rest (AES-256) and in transit (SSL/TLS 1.3);
  • Role-based access control — only team members with an operational need have access to personal data, and that access is monitored and logged;
  • Regular backups with redundant storage across geographically separate locations;
  • 24/7 security monitoring with automatic alerts for anomalous access attempts;
  • Periodic penetration testing carried out by external firms specializing in cybersecurity.

In the event of a security incident that may affect user data, the wwwd4 will notify the National Data Protection Authority (ANPD) and the affected users within the timeframe established by the LGPD, providing information about the nature of the incident, the data involved, and the mitigation measures taken.

7. How Long We Keep Your Data

The wwwd4 retains personal data for as long as necessary for the purposes stated in this Policy, respecting the minimum retention periods required by law:

  • Registration and KYC data: retained for the period the account remains active plus 5 years after closure, in accordance with financial compliance requirements and sector regulatory obligations;
  • Financial transaction history: retained for a minimum of 5 years after the transaction is completed, in accordance with Federal Revenue Service requirements and anti-money laundering regulations (Law No. 9.613/1998);
  • Betting history: retained for the duration of account activity plus 2 years after closure, for dispute resolution and audit purposes;
  • Browsing data and access logs: retained for up to 6 months for security purposes, then anonymized or deleted;
  • Support communication data: retained for 2 years for reference in new requests and quality control purposes.

After the applicable retention period, data is securely deleted or irreversibly anonymized, so that it is no longer possible to identify the data subject.

8. Cookies and Tracking Technologies

The wwwd4 uses cookies and similar technologies to ensure the platform functions properly. The types used are:

  • Essential cookies: required to keep the user session active, process bets, and ensure secure browsing. They cannot be disabled without affecting platform functionality;
  • Performance cookies: collect anonymous data on how users navigate the platform (most visited pages, load times) for technical improvements. The data is aggregated and does not identify users individually;
  • Preference cookies: store language settings, favorite sport, and other interface preferences to personalize your experience;
  • Analytics cookies: used only with prior consent for behavioral analysis and product improvement. You can withdraw this consent in your account settings at any time.

The wwwd4 does not use third-party cookies for targeted behavioral advertising. We do not display third-party ads on the platform, and we do not allow ad networks to collect data from our users through our platform.

9. Your Rights as a Data Subject

The LGPD grants you, as a data subject, a set of rights that wwwd4 fully respects. See below what you can request at any time:

Right What does How to exercise
Access Confirm whether we process your data and obtain a full copy of the information we hold about you Support · 48h
Correction Request the correction of incomplete, inaccurate, or outdated information in your registration Dashboard or Support
Anonymization Request that unnecessary or excessive data be anonymized so that it can no longer identify you Support · 48h
Blocking Request the temporary suspension of the processing of unnecessary data or data handled in violation of the LGPD Support · 48h
Deletion Request the deletion of data processed on the basis of your consent, subject to legally mandated retention periods Support · 5 days
Portability Receive your data in a structured, machine-readable format for transfer to another service, where technically feasible Support · 5 days
Information Obtain information about the entities with whom we share your data and the reasons for that sharing This Policy
Revocation Revoke consent given for processing based on this legal ground, without affecting access to essential services Account Dashboard

To exercise any of these rights, contact our support team by email at suporte@wwwd4.net or via live chat on the platform. You will need to verify your identity before any action is taken on your data — this step protects you against unauthorized requests made by third parties.

If you believe that the processing of your data by wwwd4 violates the LGPD, you have the right to file a complaint with the National Data Protection Authority (ANPD), pursuant to Article 18, § 1 of Law No. 13.709/2018.

10. Minors

The wwwd4 strictly prohibits the registration and use of the platform by anyone under 18 years of age. We do not intentionally collect, process, or store personal data from minors.

If we determine that an account was created by a minor — whether through a report, inconsistencies in verification documents, or any other means — the account is immediately suspended and the data is processed solely for the purposes of closure and return of any funds to the duly verified legal guardian.

If you are the guardian of a minor and believe they may have created an account on wwwd4, please contact our support team immediately at suporte@wwwd4.net. We handle these cases with priority and discretion.

11. International Data Transfers

In certain operational situations, data from users of wwwd4 may be processed by technology partners located outside Brazil — for example, cloud infrastructure providers or fraud detection system operators running servers across multiple countries.

When this occurs, the wwwd4 ensures that any international data transfer meets at least one of the conditions set out in the LGPD:

  • The destination country offers an adequate level of protection, as recognized by the ANPD;
  • The recipient provides compliance guarantees equivalent to the LGPD, through specific standard contractual clauses;
  • The transfer is necessary for the performance of the contract with the data subject.

The wwwd4 maintains an up-to-date record of international transfers carried out and makes this information available upon request to our DPO.

12. Changes to this Privacy Policy

The wwwd4 may update this Privacy Policy to reflect changes in legislation, our data processing practices, or our operations. Any material change is communicated at least 15 days in advance by email to the registered address and by notification in the account dashboard.

The current version of this Policy is always available on this page, with the last updated date shown at the top. Continued use of the platform after the effective date of any new terms constitutes acceptance of the changes. If you do not agree with the updates, you may close your account before the effective date and request deletion of your data in accordance with the mandatory retention periods.

Keep your registered email address up to date to ensure you receive change notifications. You can update your email at any time in your account profile settings.

13. Contact & Data Protection Officer (DPO)

The wwwd4 has designated a Data Protection Officer (DPO), as required by Article 41 of the LGPD. The DPO serves as the official communication channel between the wwwd4, data subjects, and the Autoridade Nacional de Proteção de Dados (ANPD).

To exercise your rights, ask questions about how your data is processed, or file any privacy-related complaint, please reach us through the channels below:

  • DPO Email: suporte@wwwd4.net (subject: "Data Protection – LGPD")
  • Live chat: available 24 hours on the wwwd4.net platform
  • Response time: within 48 business hours for all personal data-related requests

If you are not satisfied with the response from wwwd4 regarding your request, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), as provided under the LGPD.

How Your Data Flows at wwwd4

From registration to withdrawal, see how your data is handled at every step

1
Registration and Verification

Your registration data (name, CPF, email, phone number) is collected via an HTTPS-encrypted form and stored with AES-256 encryption. Email and CPF verification happens immediately to confirm the authenticity of your registration.

2
KYC & Documents

Documents submitted for identity verification are transmitted through a dedicated encrypted channel and stored on a separate server with restricted access. Only the compliance team has access, and all access is logged.

3
Deposits via Pix and Card

Deposit payment data is processed directly by our payment partners (Pix via Banco Central, cards via a PCI-DSS certified processor). wwwd4 does not store full card details — only secure tokens generated by the payment processor.

4
Bets & Account Activity

Your betting history is stored linked to your CPF for settlement, dispute resolution, and regulatory compliance purposes. This history is accessible to you at any time in your account dashboard.

5
Withdrawal via Pix

To process withdrawals, the Pix key provided is verified against the CPF of the account holder, the amount is transmitted to Banco Central via a certified banking partner, and the transaction record is stored in accordance with the regulatory requirement to retain data for 5 years.

6
Account Closure

Upon account closure, unnecessary data is anonymized or deleted. Data subject to legal retention obligations is stored for the minimum required period and then permanently deleted, with a secure deletion record kept.

wwwd4's Commitment to Your Privacy

This Privacy Policy is reviewed at least once a year and whenever there are significant changes to the LGPD or our practices. For questions, or to request access, correction, or deletion of your data, please contact our DPO at suporte@wwwd4.net. We also recommend reading our Terms and Conditions for a full understanding of the platform rules.

Frequently Asked Questions About Privacy at wwwd4

The most common questions from users who want to understand how their data is handled

No. wwwd4 never sells, rents, or trades your personal data with third parties for marketing, advertising, or any other commercial purpose. Data sharing is limited to payment processors (to carry out your transactions via Pix, boleto, card, PicPay, or TED), technical infrastructure providers (acting as operators under contract with data protection clauses), and competent authorities when required by law. If you receive unsolicited communications from third parties claiming to be wwwd4 partners, disregard them and let us know via support — we do not engage in that type of partnership.

To request deletion of your data, contact our support team at suporte@wwwd4.net with the subject line "Data Deletion Request – LGPD". You will need to verify your identity before any action is taken. Once verified, unnecessary data will be deleted within 15 days. Please note: certain data must be retained for legally mandated periods — for example, financial transaction records must be kept for 5 years as required by the Receita Federal. Such data is held only for the mandatory period and permanently deleted thereafter. If your account is still active, a deletion request will also result in account closure.

Full credit or debit card details are never stored directly by wwwd4. When you pay by card, the data is processed by our PCI-DSS certified payment partner (the card industry's security standard), and wwwd4 receives only a secure token representing the transaction — never the card data itself. For Pix transactions, we store the Pix key used (CPF, email, or phone number) solely to process future withdrawals, as required by the rule that the key must belong to the account holder. Records of all transactions (amount, date, method, status) are stored for the mandatory legal retention period of 5 years.

Yes. This is a right guaranteed by Article 18 of the LGPD, and wwwd4 respects it fully. To request a copy of your data, contact support at suporte@wwwd4.net with the subject line "Data Access Request – LGPD". After identity verification, you will receive within 48 hours a structured file containing the personal data we hold associated with your CPF: registration details, KYC documents submitted, transaction history, betting history, account access logs, and any communications with support. The data is delivered in a readable format, free of technical jargon.

When you close your wwwd4 account, data that is no longer needed to fulfill legal obligations is anonymized or deleted within 30 days of account closure. Data subject to mandatory legal retention periods — such as financial records and transactions — remains stored for the period required by law (generally 5 years) and is then permanently deleted. During the post-closure retention period, this data is stored with even stricter access controls and is not used for any operational purpose. After closure, you will no longer receive communications from wwwd4, except those required by law, such as suspicious access notifications during the retention period.

Your data protected. Your fun guaranteed.

Wwwd4 takes care of your data with the same rigor it applies to your betting experience. Sign up and bet on the Brasileirão, live roulette, and much more — in BRL, with fast withdrawals via Pix.

Data protected under the LGPD Free registration in 2 minutes Minimum deposit of R$ 10.00 Pix withdrawal in up to 5 min 24/7 support in Portuguese

Prohibited for users under 18. Bet responsibly. Play for fun.

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